Who we are
This privacy policy explains how we use any personal information we collect about you when you use this website (kyos.com, gas.kyos.com, power.kyos.com and pricecurves.com), subscribe to our services, or sign up to our newsletter. KYOS Energy Consulting is the data controller and we are responsible for your personal data (referred to as ‘we’ in this privacy notice). We do care about your privacy and we have set up all necessary measures to safeguard your data in our systems.
What personal data do we collect?
We may process certain types of personal data about you:
- Identity Data may include your first name, last name and email address.
- Marketing and Communications Data may include your preferences in receiving marketing communications from us
We do not collect any Sensitive Data about you.
How do we collect your personal data?
We collect data when you fill in the forms on our site or when you communicate with us by post, phone, email or otherwise
How will we use the information about you?
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- If you request a demo.
- If you request to be contacted via e-mail and/or phone.
- If you register to a KYOS event, being a webinar, seminar, training or any other format.
- If you agree, to email you about other products and services we think may be of interest to you.
We do not pass on your data to other companies.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, just let us know by sending an email to info@kyos.com. Alternatively, you can click on the ‘unsubscribe’ button that all our e-mailings contain.
When you use our website
The following applies when you browse our website:
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website accuracy. We do not store or track any personal identifiable information.
Other websites
Our website contains links to other websites, or embedded content from other websites (e.g. images, articles, etc.). This privacy policy only applies to this website so when you link to other websites, you should read their own privacy policies.
How long do we retain your data?
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email, or write to us at the address stated below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
When you subscribe to our services
When you subscribe to our internet services (for example pricecurves.com), we may collect the following information:
- Contact Data that may include your billing address, delivery address, and telephone numbers.
- Transaction Data that may include details about payments between us.
- Profile Data may that may include your purchases or orders, your interests, preferences, feedback and survey responses.
- Usage Data that may include information about how you use our website, products and services.
We collect your data when you create an account. We store the data in a user profile (such as username, e-mail address). We use your personal information to process orders or to set up and manage your account. All users can see, edit, or delete their personal information at any time (except they cannot change their username). KYOS administrators can also see and edit that information.
When you log in, we will set up a cookie to allow you to be logged in to our services. This cookie serves no other purposes. We do not collect any personal identifiable information.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for tax purposes. We will keep this information for as long as legally required for this purpose.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this on this web page.
How to contact us
Please contact us if you have questions about our privacy policy or about the information we hold about you.
Email: info@kyos.com
Or write to use at:
KYOS Energy Analytics
Nieuwe Gracht 49
2011 ND Haarlem
The Netherlands
Last updated at 24 June 2021.